Job Description
Description:
· Supervise housekeeping and laundry staff, including counseling, termination, performance evaluations, training, and development.
· Assist in the development of the annual budget. Monitor performance against plan.
· Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.
· Ensure quality services are rendered in meeting guest needs.
· Schedule staff according to labor standards and forecasted occupancy.
· Maintain room quality based on StepStone and hotel guidelines.
· Monitor and maintain required level of cleanliness in rooms, storage areas, laundry, restrooms, and common areas.
· Enforce procedures for the acceptance, security, and return of guest lost and found items.
· Conduct inventories of linen, supplies, and equipment as required.
· Order and receive supplies to maintain adequate inventory levels.
· Immediately alert hotel management of emergency situations via all communication avenues.
· Ability to accurately use various office and accounting software.
Requirements:· Expresses ideas and conveys information clearly, effectively, and professionally.
· Actively listens to others.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Ability to obtain required licenses or certificates.
· CPR and first aid training preferred.
· Additional language ability preferred.
We are Equal Opportunity Employer.
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