Job Description

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.

The Sales Associate is a member of a talented team that provides service that is unique to our customer’s needs. Our associates build genuine connections and loyalty with our customers and help them build an entire wardrobe. Provides a high level of customer service support with product expertise and advanced selling skills. Sales associates also ensure the store environment and visual merchandising standards are consistently maintained.

Sales Generation and Performance
Responsible for achieving individual and team sales and productivity performance goals:

• Greet customers promptly and genuinely, and re-engage appropriately
• Build customer loyalty by creating genuine connections with customers
• Conduct company sponsored outreach to acquire new customers and increase shopping visits
• Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely

Customer Service

• Guide customers to looks that flatter
• Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
• Help our customers build an entire wardrobe that is easy, versatile and trend right
• Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
• Keep up to date on what’s in fashion today and how J. Jill translates fashion trends for our customers

Visual Merchandising

• Assist with floor set execution and ongoing re-merchandising of store
• Maintain excellent visual standards
• Replenish the sales floor according to minimum product level standards

Operational Excellence

• Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization
• Complies with company policies and procedures, ensures a safe environment and protects company assets

• Previous work experience in a retail environment, Women’s specialty retail experience preferred
• Point of sale system, technical experience
• Connections within the community preferred

• Passionate about fashion and the J. Jill brand; continually enagaged

• Excellent communication skills
• Proven sales and customer service skills
• Strong style, merchandising and wardrobing skills

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws. If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com

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